Innovation versus style
A recent issue of BusinessWeek (8/1/2005) has an article entitled "Get Creative: How to Build Innovative Companies" that presents a rather confused view of innovation, creativity, and stylishness, a rather common problem.
The article blathers on about how we are changing from the "Information Economy" to the "Creativity Economy." And as is usual with its genre, the author discovers, believe it or not, a paradigm shift. The article even acknowledges that "You're thinking 'this is all hype'." Well, yes.
That's not to downplay innovation. It seems to me that innovation is coming up with (and making products from) truly original ideas that change some aspect of society or some consumer in a significant way. For example, the people who invent that handful truly new medicines that change patient lives in a significant way are real innovators. The invention of the Internet was a significant innovation. Then there are little innovations, like Apple's iPod or 3M's Post It notes, that are nice breakthroughs and cool products, but hardly world-altering ( I speak as an iPod addict). Finally there re improvements in style or convenience, that a re basically just improvements on what exist (Faster computers, most new car models, or low-carb Michelob Ultra).
Oligopolies are great at such improvements, taking an existing idea and adding to it. That's their bread and butter. A small number are pretty good at little innovations, but it takes an unusual effort or a lot of luck as big corporations are, by their nature, good at stifling of new ideas. (Read that enlightening book The Innovator's Dilemma.) The really big breakthroughs are almost always discovered by small companies or individuals, the kinds of monomaniacs that don't fit into big corporation and who miss far more often than they hit.
The giveaway in the article is a table of "The Top 20 Innovative Companies in the World, " based on a poll of executives conducted. Some of them like #1 Apple, #2 3M, and #7 Google have been and continue to be innovators, at least in the little sense. Some others #4 GE and #14 Wal-Mart have been major innovators in terms of business strategy. Still others once were good innovators (#5 Sony and #11 Nokia) seem to have lost their edge.
But the biggest joke in the list is #3 Microsoft, a company that we think of as the antithesis of innovation, a company that has always been based on expropriating the innovations of others (apple, Netscape, Lotus, Sony, and many others.) Then there is #9, Procter & Gamble, a company that while well-run shows no real innovation. The article uses the company as its poster child, highlighting one new product, Mr. Clean Magic Reach (a kind of wall mop for bathrooms) as its key example. That's almost as great an innovation as the four-blade razor or putting cheese in a spray can, thought not quite in the same league as, say, hybrid auto engines or implanted insulin pumps! Give us a break.
As we have maintained before, the real current innovators are small companies that would never get on such a list, because they are too small and unknown. Innovation is not something that sits easily in a big company, and it is really hard to dictate top-down . "Be creative" might be on the CEO's lips, but "make your numbers or else" is what is really communicated in most oligopolies. And that's why big companies keep buying up, luring away, or crushing the real innovators.
12:10:26 AM
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